Privacy Notice

Last updated: 1st July 2025

1. Contact Information

Organisation Name: Crafito Arts and Film Academy London Ltd
Registered Address: 36 Campus Road, Listerhills Science Park, Bradford, BD7 1HR, United Kingdom
Company Number: 14390254
Email: contactus@crafitofilmacademylondon.co.uk

2. Personal Information We Collect

At Crafito Arts and Film Academy London Ltd (“Crafito”), we collect and process personal data to fulfil our legal, statutory, contractual, and educational obligations. We are committed to ensuring that any data we collect is necessary, relevant, and processed lawfully.

We collect personal information from the following individuals and interactions:

Website Visitors:

  • Enquiry form users, survey respondents, and other correspondents
  • Individuals who contact us via email, telephone, social media, or through our website forms

Students and Prospective Students:

  • Applicants to our courses
  • Enrolled students and their progress data
  • Former students
  • Referees and third-party sources relevant to student applications

Staff and Affiliates:

  • Employees, board members, volunteers, contractors, and job applicants

You are not required to create an account or provide personal information to browse our website. However, to access certain services (e.g. course registration or event sign-up), we may ask for personal information such as:

  • Name, title, date of birth, gender
  • Contact details (email, phone number, postal address)
  • Educational or professional background

We may also collect data through cookies and similar technologies to enhance website functionality. This includes information from third-party analytics and advertising services, such as:

  • Google Analytics
  • Facebook Ads
  • Other data or technical service providers

In some cases, if we are legally or contractually required to collect certain data and you do not provide it, we may not be able to deliver the service requested. If this applies, we will inform you at the time.

3. How We Use Your Personal Data

We will only use your personal data for purposes that are lawful and necessary, such as:

  • Providing educational and support services to students
  • Responding to enquiries and processing applications
  • Meeting legal and regulatory obligations
  • Administering events, marketing communications, and surveys (with your consent)

We do not sell, rent, or share your data with third parties for their marketing purposes. If your data needs to be used for a new or unrelated purpose, we will inform you and explain the legal basis for doing so. You may withdraw your consent to marketing communications at any time.

Crafito uses student data throughout their academic journey for the delivery of learning, support, and related administrative functions. While it is not feasible to list every data usage scenario, we ensure that your data is handled with respect and only used for legitimate institutional purposes

4. Sharing Your Personal Data

We may share your data with trusted third parties where necessary, including:

  • IT and systems support providers
  • Legal, financial, and professional advisers
  • Auditors and insurers
  • Government and regulatory authorities
  • Education partners and awarding bodies
  • Third parties involved in mergers or business transfers

We always seek to share only the minimum necessary information. Internally, student data may be shared with authorised Crafito personnel as required. External sharing will only occur where it is legally justified or necessary for service provision.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from loss, misuse, unauthorised access, disclosure, or alteration. Access to your data is limited to staff and partners who have a legitimate business need and who are contractually obliged to handle it securely and confidentially.

In the event of a suspected data breach, we will act promptly in accordance with data protection laws and inform you and any relevant authorities where required.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements. Specific retention periods are determined by the nature of the data and applicable legislation.

7. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right to access the data we hold about you
  • Right to request correction of inaccurate or incomplete data
  • Right to request erasure (in certain circumstances)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent (where consent is the lawful basis for processing)

To make a data access or rights request, please contact us in writing via our Contact Page.

We aim to respond to all valid requests within one month. If your request is particularly complex or you have made multiple requests, we may require additional time and will notify you accordingly.